To purchase art or decor items that you found on our website please add the item to your shopping cart and provide your contact, shipping and payment information.

Orders are processed through Shopify's trusted e-commerce online sales platform. If you encounter any questions or issues while browsing or attempting to place an order online, please Contact Us via our web form or email us directly at info@millsfamilyart.com

Payment can be made through the convenient payment option of your choice. Multiple options are made available to you via Shopify's trusted e-commerce online sales platform.

If you encounter any questions or issues while browsing or attempting to place an order online, please Contact Us via our online contact form or email us directly at info@millsfamilyart.com

If you are interested in any pieces on our site, in most cases, we can send you additional high definition pictures of signatures and the verso (back) of the item.

All listings include descriptions. If one of our vintage art and décor items has a condition issue, it will be noted in the description. We are willing to provide a detailed condition report if requested. Please feel free to contact us and we will do our best to answer any questions you may have about purchasing art with us.

Orders shipped within Canada are subject to place of supply rules as set out by the Canada Revenue Agency (CRA).

The Harmonized Sales Tax (HST) will be charged to orders originating from the following provinces:

New Brunswick – 15%

Newfoundland and Labrador – 15%

Nova Scotia – 15%

Ontario – 13%

Prince Edward Island – 15%

For orders from the following provinces, customers will only be charged the GST at a rate of 5%:

Alberta

British Columbia

Manitoba

North West Territories

Nunavut

Saskatchewan

Yukon

For customers from Québec, GST (5%) and QST (9.975%) will be charged on items shipped.

Sales tax will not be collected on orders from the United States.

Shipping services are offered in Canada & USA only.

Shipping options are provided via Shopify Shipping at checkout. Please select your preferred method of delivery (i.e. carrier) and service time at check out.

All items are shipped in protective materials and corrugated shipping boxes/containers to helpful safeguard during shipping.

All shipments will include insurance coverage equal to the sale price of the item/s.  Insurance coverage will be added to the cost of shipping at checkout. Buyers acknowledge that glass in frames is not insured by postal/shipping companies and, as such, no returns, refunds, or compensation will be provided related to glass that is broken in transit.

Buyers assume all responsibility for fees, taxes and/or duties related to shipping. International buyers should check with your country's customs office to determine what these additional costs will be prior to ordering.

Shipping fees are not determined by the purchase price and may exceed the purchase price in some cases. This may be the case for remote areas and oversized items, in particular.

Local pickup is available in Ottawa, Ontario by appointment.

Please contact us and we will be pleased to discuss local pickup arrangements. Please be sure to schedule a pickup time within 48 hours of purchase. Please email info@millsfamilyart.com or call (613) 408-6107 to request and arrange a pick up time.

All items must be PAID IN FULL to be claimed. Buyers will be asked to confirm invoice numbers. Those with invoices totaling more than $100 must be prepared to show photo ID and the credit card used for purchase before items will be released.

Please arrive with any packing or transporting materials that may be required to remove your items safely and promptly from the pickup location. Please bring assistance for multiple, larger or hard to manage items.

You are responsible for the inspection of all of your items prior to leaving the pickup site. By departing the pickup location you agree that you are in possession of all items purchased and are fully satisfied with the items.

For UNCLAIMED ITEMS, if pickup or shipping arrangements cannot be made within ten (10) business days of the online purchase, Mills Family Art & Décor reserves the right to refund the purchase minus a fee of $40 and to relist/resell the items/s.

We have a 14-day return policy. Items must be returned to us at the purchaser's expense in their original condition and including the original shipping and packing materials.

Items will not be accepted if returns are due to damage or issues related to the shipping process itself. This will require a shipping insurance claim. If there are issues related to shipping please contact us at your earliest convenience.

Refunds will be issued within 3 days of receiving the returned item in its original condition and packaging. Please allow for 5-10 days for refunds to be processed.

Yes. If you are interested in making an offer on one of our items, please feel free to Contact Us via our online form or through email at info@millsfamilyart.com.

We pride ourselves on our reasonable pricing and do our best to price items much lower than the height of the estimated market value.